TEMPORARY CHANGES TO THE SERVICE TERMS

20 March 2020

Dear Customer

Due to the serious difficulties arising  from Authorities’ restrictions on movements and the unavoidable reduction of staff and drivers, the service levels couldn’t be guaranteed in the usual terms of delivery.

To limit such inconveniences as far as possible, we kindly ask you to manage the bookings of mandatory shipments, taking into account of  an extra time of  48 hours compared to the current lead time. For other shipments without a fix delivery date, postponements of deliveries of 24/48 medium hours are possible.

In confirming our maximum commitment to maintaining service continuity, we are pleased to inform you that the results of the exceptional measures put in place by Tiesse for the  safeguard of the health of direct and indirect Staff, Customers and Suppliers are in line with our expectations.

Thanking you for your cooperation, we send our best regards.

TIESSE S.p.A.

TIESSE S.p.a.

Via Gaudenzio Fantoli, 28/12
20138 Milano (MI)

Ph. +39 02.58009.1
Fax +39 02.58009.300

P. IVA 06253020967
REA 1879784 Milano
CODICE INTERSCAMBIO SDI - T04ZHR3
Capitale Sociale € 8.552.000